State Farm® Insurance Agent Charlotte Potts

"Thank you, Renee! I'm happy to hear that your onboarding experience with us went smoothly. Ashton is indeed a valuable part of our team, and I'm glad she made a positive impression. If you have any questions or need further assistance, feel free to reach out anytime!"

"Thank you, Colton, for your wonderful feedback! I'm delighted to hear that Ashton has been so helpful and attentive to your needs. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out anytime!"

"Thank you, Hannah, for sharing your positive experience! I'm happy to know that you had a great time with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"

"Thank you, Jade, for sharing your experience! I'm glad Ashton was able to assist you with your insurance needs and make such a positive impact. It's wonderful to know she could help lower your insurance while enhancing your coverage. If you have any more questions or need further assistance, feel free to reach out to our office."

"Thank you, Dianne, for your feedback! I'm glad Felicia could assist you with your insurance needs and help you save. Our North Little Rock team is committed to excellent service. If you need further assistance or have questions, feel free to reach out. We appreciate your recommendation!"

"Thank you, Trever, for sharing your experience! I'm happy to know that our team was friendly and professional while assisting with your insurance needs. It's wonderful to hear that you feel well-covered. We're here for any future questions or assistance you may need!"

"Thank you, Hailey, for sharing your experience! I'm happy to hear Christina was able to assist with your Insurance needs. We appreciate your recommendation and are here for any future questions or assistance you might need."

"Thank you, Barika, for sharing your experience! I'm glad Ashton was able to assist you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"

"Barbie, thank you for your feedback. I personally apologize you didn’t feel like my local office was helpful! We strive to deliver award-winning customer service and it seems we didn’t deliver that for you transferring you to claims (who makes those decisions). I will look into all the notes and see if there’s more to it, and I’ll reach out to you. Appreciate your business and look forward to visiting. - Charlotte "

"Timothy, THANK YOU for giving Bobbi a shout-out and the 5 🌟 review & recommendation!! We appreciate you!"

"Thank you for your kind words, Will! Marlene says you are a delight to work with. 😁"

"Thank you for the kind words, Sean, and for choosing me to be your Agent."

"Hi Bee, I would absolutely look further into this but I don’t have anyone with your name in my system or email. My offices take customer service very seriously and I would love to figure out what policy(ies) we worked with you on, and see where the breakdown was. Even if you switched to another agent, I’ll be able to see all past notes. If you’ll call and ask for me, come by, or give me your number I will look into this right away. Please call during business hours to be sure you reach us at the local office. Thank You! EDITED: I “think” I found your account based on a similar name to your Google name. If this is your account, I see where we’ve talked to you quite a bit with regard to your billing account and change on your auto policy. I can’t see where we missed the mark on any of your requests, so please call me on Monday and I’m happy to visit with you about your frustrations. Thank you so much! Have a great weekend!"

"Thank you for your kind words. We appreciate you! "

"Harley, we’re so glad to hear how Tyler was able to help you with your insurance needs! They are an essential part of our team, and we appreciate you letting us know how well they were able to assist you. Thank you for choosing us as your insurance provider!"

"Thank you for your sweet words, Jessica! We hope we run into you again. "

"Gabriel, THANK YOU for your kind words about Slade and for your 5 star review! We appreciate you letting us be your agency!"

"Thank you for the positive review, Mark! We appreciate you!"

"Thank you, Blake, for the wonderful review! We appreciate you taking the time to share your experience with our North Little Rock State Farm office."

"Lakisha, thank you so much for your kind words and review! Appreciate you!"

"Beth, thank you so much for your kind words! ❤️ Thank you also for the shout out to Slade and Marlene and the five star review! ⭐️ We appreciate you letting us be your auto insurance agency and homeowners insurance agency now! Thanks so much again!"

"Thank you for the five-stars, Nathanial! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."

"Wow, thank you for the five-star rating, Kayla! Our team works hard to provide quality business and life insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance! "

"Thank you, Leah, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Marlene, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"

"Hi Leigh, unfortunately we’re required to have all the info for all drivers to give an accurate quote. And if you’re legally married we’re required to get your spouse’s info as a driver. I’m sorry for your frustrations with this. "